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2004 BMW 3 SERIES Exterior Lighting Problems, Complaints and Defects

Issue ID	909339
Internal NHTSA #	10449939
Manufacurer	BMW OF NORTH AMERICA, LLC
Brand	BMW
Model	3 SERIES
Model Year	2004
File date	27/05/09
Component	EXTERIOR LIGHTING
Product type code	VEHICLE
Description of the problem	Bought my vehicle brand new from bmw dealership & after about 5 years of having my car, i noticed that my xenon headlights were not shining as bright as they usually did. Over time i eventually had to use the high beams at night in order to see while driving. I had the passenger side headlight replaced after an accident in nov 2010 & recently went to have the driver side headlight checked to see why it wasn't illuminating as it should be. It was found that the protective sheath covering the wires in the headlight had dry rotted/desintegrated & there was hardly any sheath covering the wires, due to the heat generated by the xenon light. In addition, it was found that the projector bulb reflector had melted & burned out, also due to the heat generated by the xenon light & is why the light no longer illuminates as it should. I contacted bmw due to my findings & because many other bmw owners with the same year and model vehicle have experienced similar issues & bmw has been unwilling to address the issue. There is clearly a defect in the light design given the number of owners who have had this same issue and the fact that zkw & bmw has since changed the design of the xenon headlight in newer models & the newer design doesn't have this issue. Bmw need to be accountable for this design defect & replace the headlight with the newer design because replacing the headlight costs over $1200 dollars each light & being that the replacement lights have the same design defect you will find yourself having to replace the headlights every 4 to 5 years because it to will burn out and the projector bulb reflector is not sold separately & the entire lights has to be replaced. I can visibly see areas on the replaced headlight where the projector bulb reflector has already started to melt & burn & i have only had that light a little over a year.
Vehicle Mileage at Failure
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	SNELLVILLE, GA
VIN pattern	WBAEV33434KXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	06/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

RKRSA47A2DA011165 2GTEK638181291225 JAANPR75LF7100975 1V2HN2CA1TC533254 3GCUYDET3MG287405 3FADP4AJ3EM148646 5N1DL0MN8LC509475 WAUENAF40LA040517 ZARFAEEN6H7548117 JS3TX92V754102418 JMFFG637C0KJ40126 1FT7W2BT5HEF13498

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2004 BMW 3 SERIES Exterior Lighting Problems, Complaints and Defects, Recalls and Failures

2004 BMW 3 SERIES Exterior Lighting Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?