| Issue ID | 1401378 |
| Internal NHTSA # | 11016157 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | AUDI |
| Model | SQ5 |
| Model Year | 2017 |
| File date | 02/08/17 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2018 (na) audi sq5. The contact stated that the vehicle was delivered to his residence by the dealer (beverly hills audi in beverly hills, california) and was parked in front of the house. On august 2, 2017, the contact attempted to program the cellular phone and the other features that the new vehicle offered. The contact pressed a button that changed the driving mode and a parking brake error message illuminated, asking the driver to contact audi technical support. The contact also stated that the anti lock brake system failed message illuminated and advised the contact to contact audi technical support. The contact called the dealer (beverly hills audi) and was advised to drive the vehicle around the block to see if the message erased itself and, if so, not to call back again. The manufacturer had the vehicle towed to another dealer (santa monica audi in santa monica, california). The manufacturer was notified and provided case number: 171182952. The vehicle was not repaired. The approximate failure mileage was 37. |
| Vehicle Mileage at Failure | 37 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | SANTA MONICA, CA |
| VIN pattern | WA1C4AFY9J2XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |