| Issue ID | 1604415 |
| Internal NHTSA # | 11258048 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | AUDI |
| Model | Q5 |
| Model Year | 2019 |
| File date | 25/09/19 |
| Component | VEHICLE SPEED CONTROL |
| Product type code | VEHICLE |
| Description of the problem | This vehicle has active lane assist. There is a control that sends an alarm to prevent drivers from attempting to drive without hands on the wheel. This car is generating frequent false alerts (eg driving with hands on the wheel). It is most common on straight roads, but can happen every few minutes. This is extremely annoying and results in me turning off the lane assist. What is designed as a safety mechanism is actually increasing risk as the feature is unuseable. The dealer and corporate customer support say the car is functioning to design and will not take any action. The dealer says that this happens on all prestige model q5's but not on other models, confirming to me that this is defective in either implementation and or design. I encourage you to consider starting an investigation and possible recall. |
| Vehicle Mileage at Failure | 2400 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GLEN ALLEN, VA |
| VIN pattern | WA1CNAFYXK2XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |