2018 Audi Q5 Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Audi Q5 2018 unknown or other. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Audi Q5 2018 unknown or other and complaints other owners have filed.
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2018 Audi Q5 Unknown Or Other Problems, Complaints and Defects

 Issue ID1441265
 Internal NHTSA #11064060
 ManufacurerVolkswagen Group of America, Inc.
 BrandAUDI
 ModelQ5
 Model Year2018
 File date19/01/18
 ComponentUNKNOWN OR OTHER
Product type codeVEHICLE
 Description of the problemMy vehicle has a safety feature called audi presence. My new vehicle q5 prestige (less than 150 miles, just 6 days old) had malfunctioned with an unexpected automatic break on jan 17th 2018 at around 7:29pm central time while on service road of highway 114 going towards west (straight road in motion) before reaching the intersection of freeport in irving, tx. There was nothing in the street that could be identified as an object that would cause a collision or any kind of accident. The sudden break really caused a mental shock to me. I was lucky to have no vehicle just behind me. I was driving at around 40 miles per hour. I have used collision avoidance technology for the last 3. 5 years (mercedes benz, subaru forester and the latest being toyota corolla) and i am very familiar with the technology and never ran into such issues. I contacted audi support and they mentioned it is not unusual and you should take it to dealer. I took the vehicle to dealer and they informed it happens all the time and audi is very sensitive to this compared to other brands to be more safe. They were not even willing to check the vehicle and wanted me to come back if it happen again. They also told they have no way to figure out what happened. On my escalation one of the senior manager in sales told me he owns audi and pre sense run into this issues but need not be worried. Finally they ran an automated test and confirmed their report does not show any issues with the vehicle. I am driving the vehicle now but has the following concerns:1) audi customer support not dealer is appears to be not trained how to handle safety issues when reported. 2) dealer did not register my reported issue. Their report provided did not capture what issue was reported. To me this is a bad practice. It is unclear if this was deliberate. I appreciate what nhtsa do.
 Vehicle Mileage at Failure140
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateIRVING, TX
VIN pattern WA1CNAFY6J2XXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase15/09/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed40
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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