Issue ID | 1451471 |
Internal NHTSA # | 11076352 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | AUDI |
Model | Q5 |
Model Year | 2018 |
File date | 20/01/18 |
Component | STRUCTURE:BODY |
Product type code | VEHICLE |
Description of the problem | I purchased my vehicle on 4/21/2017, i was sold by the dealership on the advertised safety feature called the audi pre sense. Audi pre sense detects collision hazards all around the car and initiates specific preventive measures. On 1/20/2018 at 9am i was involved in an accident where i was driving on a city street going about 10-15 mph, i was stopped at a red light and was driving off from the intersection due to the glare in my eyes i was not able to see a cement pillar in front of me. The car collided and there the entire front was smashed in, the engine belt was clipped. I contacted audi head quarters and described to them the incident, provided pictures, and police report. Audi customer care told me that the safety feature does not work in sunlight and that in this cased the audi pre sense would not of detected anything. This is far different from what the dealership told as well as what is published on their website. The audi pre sense should be 360 view and my car should have alerted me that i was in an accident. |
Vehicle Mileage at Failure | 3300 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | BROOKLYN, NY |
VIN pattern | WA1ANAFY9J2XXXXXX |
Was vehicle invloved in a crash? | Y |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | Y |
Was medical attention required? | Y |
Was part original equipment? | |
No. of injured persons | 1 |
No. of fatalities | 0 |
Date of purchase | 15/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 10 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |