| Issue ID | 1465543 |
| Internal NHTSA # | 11092325 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | AUDI |
| Model | Q5 |
| Model Year | 2017 |
| File date | 13/11/17 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | When coming to a stop or accelerating away from a stop the rear suspension making a clicking/clunking sound from both the right and left sides of the vehicle. The manufacturer has looked into the issue 3 times, the first two agreeing there was a problem but i the third visit they are now saying the issue is normal. The noise comes from the forward rear sub-frame bushing which were replaced on 11/13/2017 but has since returned. The concern is the vehicle is unsafe to drive. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PHOENIX, AZ |
| VIN pattern | WA1D7AFP5HAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |