| Issue ID | 1643719 |
| Internal NHTSA # | 11308697 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | AUDI |
| Model | Q5 |
| Model Year | 2017 |
| File date | 12/02/20 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Front brakes appear to squeak loudly after initiation with moisture; more seriously there is considerable locking/sliding of the brakes when attempting to stop on snow and ice -- at a more dangerous distance than our other 2 vehicles in similar situations. Vehicle (2017 q5) has 22k miles with the abs system/tires appearing to be in good working order. My wife and i have used multiple stopping techniques (pumping brakes, applying soft pressure, and also hard pressure) with the same result: on 2 occasions the vehicle essentially locked up and slid 1/2 way through an intersection. Fortunately no pedestrians/vehicles were nearby. I read several blogs regarding this with other owners citing the same problems. There appears to be vw/audi observances regarding issues with 2018 vehicles with the lack of either a supplier-deficient caliper spray/loose bolt in the front braking area. We are kindly asking to review this situation to determine if others have reported the same problem. We will also be asking our dealer to fully inspect the vehicle. We are aware that snow/ice represent challenges -- but this vehicle has scared my wife/i multiple times by not stopping within a reasonable distance despite the adverse conditions. |
| Vehicle Mileage at Failure | 22000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CENTENNIAL, CO |
| VIN pattern | WA1L2AFP0HAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |