| Issue ID | 1722204 |
| Internal NHTSA # | 11394437 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | AUDI |
| Model | Q5 |
| Model Year | 2015 |
| File date | 25/01/21 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2015 audi q5. The contact stated that after starting the vehicle, a warning message regarding the power steering was displayed that also instructed not to drive the vehicle. The steering wheel was very difficult to turn in either direction. During the failure, the outside temperature was very cold. The vehicle was towed to the local dealer audi of boise located at 8400 w. Franklin rd #1, boise, id 83709 who diagnosed that the steering rack was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 36,000. |
| Vehicle Mileage at Failure | 36000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | EAGLE, ID |
| VIN pattern | WA1CFAFP3FAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |