| Issue ID | 1716126 |
| Internal NHTSA # | 11387114 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | AUDI |
| Model | Q5 |
| Model Year | 2014 |
| File date | 26/12/20 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2014 audi q5. The contact stated that while reversing out of his driveway, he lost control of the steering wheel. The contact stated that the steering wheel became loosened. There was no warning light illuminated. The vehicle was taken to audi gainesville (1920 n main st, gainesville, fl 32609) where the contact was informed that the rack & pinion and electric power assist steering system needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000. *ln consumer stated power steering shuts down in cold conditions and sudden loss of power.*jb*ln*jb |
| Vehicle Mileage at Failure | 40000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | LAKE CITY, FL |
| VIN pattern | WA1DGAFP3EAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | AUDI GAINESVILLE |
| Dealer's telephone number | 352-204-4000 |
| Dealer's city | GAINESVILLE |
| Dealer's state code | FL |
| Dealer's ZIP code | 32609 |