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2014 Audi Q5 Exterior Lighting Problems, Complaints and Defects

Issue ID	1355505
Internal NHTSA #	10954003
Manufacurer	Volkswagen Group of America, Inc.
Brand	AUDI
Model	Q5
Model Year	2014
File date	15/10/16
Component	EXTERIOR LIGHTING
Product type code	VEHICLE
Description of the problem	Interior surface of headlight assembly covers (lenses) showed significant pitting and hazing, as if it had been sandblasted, resulting in replacement under warranty because the plastic had degraded enough to reduce vision from headlights. These are sealed assemblies and there was no exterior damage. My suspicion is that the uv generated by the led headlight projectors is so high that it is attacking the internal surface of the plastic. Dealer remarked that they had seen "a number" of these. Q7 owners with similar led headlamps have also had this problem. Problem is only really visible to owner if the headlights are on, and the owner happens to be looking at the headlight assembly while not driving.
Vehicle Mileage at Failure	11000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	TAMARAC, FL
VIN pattern	WA1LFAFP6EAXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

SCBLC37F36CH11382 WAUZZZ4E57N023453 HJRPBGFB7RF176091 W0LJC7EL5DB077821 WDB9063351S247766 KNAMC81ABG6101672 JTEHG20V700030002 WDD2120026L022969 3C4NJDCY7HT644640 4JGBB86E68A363568 VR7AJEHZNKL126931 YV1BW31A0F1313093

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2014 Audi Q5 Exterior Lighting Problems, Complaints and Defects, Recalls and Failures

2014 Audi Q5 Exterior Lighting Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?