| Issue ID | 1555835 |
| Internal NHTSA # | 11196086 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | AUDI |
| Model | Q5 |
| Model Year | 2014 |
| File date | 10/04/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Under recall 18v229000 (audi recall 19n4) my vehicle had the power to the after-motor pump disconnected in oct. '18. Instructions per the recall notice and the dealer was that replacement pumps would be installed as they became available in early '19. After not receiving any notice from audi this spring, i called the dealer to inquire about the replacement pumps. I was told by the service manager that "audi decided not to replace the pumps after all". Your site currently shows that my specific vin is clear of any recalls, suggesting that the original recall notice was modified in some manner to no longer show that the pumps needed to be replaced after all. Yet my vehicle is showing-up on websites like carfax and autocheck as still having an outstanding recall due. So i need confirmation of either 1) audi is still required to replace the pumps as they agreed to in the original recall, or 2) they have been relieved of that requirement and that my vehicle is truly cleared of any further action. This is very important as i am attempting to sell my vehicle... And with the recall status showing open on public sites, it appears that i'm trying to sell damaged goods. Thank you for your assistance! |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WAKE FOREST, NC |
| VIN pattern | WA1LFAFP1EAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |