Issue ID | 1439249 |
Internal NHTSA # | 11062462 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | AUDI |
Model | Q5 |
Model Year | 2013 |
File date | 09/01/18 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2013 audi q5. While driving 20 mph and exiting the freeway, the steering wheel failed to move and seized. The steering system malfunction warning indicator illuminated. The vehicle was taken to a local dealer (audi valencia, 23923 creekside rd, valencia, ca 91355, 661-888-1453) where it was diagnosed that the steering rack module and the power steering module needed to be replaced. The parts needed to be ordered. The vehicle was not repaired. The manufacturer (samantha at 1-800-822-2834, ext 43358) was notified and opened case number: 180034706. The failure mileage was approximately 60,000. |
Vehicle Mileage at Failure | 60000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | COALINGA, CA |
VIN pattern | WA1LFAFP3DAXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 09/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 20 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |