Issue ID | 1013577 |
Internal NHTSA # | 10545446 |
Manufacurer | Volkswagen of America, Inc. |
Brand | AUDI |
Model | Q5 |
Model Year | 2013 |
File date | 16/08/13 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Notchiness, friction while rotating steering wheel within few degrees from 12'o clock position either side. Problem persisted despite the software update. Another issue was whistling sound from side mirror. At times particularly while driving at high speed, it get so pronounced as if a "fly" is buzzing next to the drivers ear. I complained to dealership and audi on 09/14/2013. Since then i'm driving loaner. Dealership tried to return car on 09/17/13, none of the issues were fixed. I returned car to dealership again. I complained again to audi of usa. Now, i am told that side mirrors are replaced and fixed. However, notchiness/friction in steering wheel still persist. There is nothing audi can do to fix this. Dealership is insisting me to accept my car. However, i am reluctant to accept due to concern of potential safety issue. Please advise. *js |
Vehicle Mileage at Failure | 6000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | FAYETTEVILLE, NC |
VIN pattern | WA1DGAFPXDAXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 09/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | AWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |