| Issue ID | 1357040 |
| Internal NHTSA # | 10955289 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | AUDI |
| Model | Q5 |
| Model Year | 2012 |
| File date | 17/02/17 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Takata recall - i was made aware of the takata airbag recall via usps postal mail service in april of 2016 by audi of america inc. Located at 3800 hamlin road, auburn hills mi 48326. Since then, i have made multiple inquiries to audi service departments as to how long it would take for my airbag replacement. Each time i was told that as soon as the parts were available, i would be informed and asked to bring in my vehicle for service. At this point, i am experiencing anxiety when driving my vehicle and decided that i would trade it in for a new vehicle in order to feel safe while on the road. While at the farmington hills dealership, i was informed that the value of my trade-in would only be $12,000 because they are not able to resell the vehicle due to the faulty airbags. As a consequence, any vehicle that i purchase would have a $10,000 debt rolled in because of the difference between my trade-in value and the balance of my existing car loan. If someone is to experience financial damages as a result of the faulty airbags, it should be takata and not me as a consumer. I am requesting that audi take my trade-in at its full value [not take the faulty airbags into consideration] and i am submitting this complaint in the hopes that we can arrive at a mutually beneficial outcome (where i am not responsible for the fact that the car cannot be resold) and avoid additional or further litigation. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | AUBURN HILLS, MI |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |