Issue ID | 1074948 |
Internal NHTSA # | 10597359 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | AUDI |
Model | Q5 |
Model Year | 2011 |
File date | 06/11/13 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | 1. Q5 2. 0 has a very harsh downshift whether in automatic mode or in manual/sportronic. Specially 4->3 and 3->2 and 2->1. As a result the car comes to a stop and then jerk forward after the stop (2-1), causing accidents in parking garages specially in tight spots. Audi has acknowledged the issue, applied tsb-37-13-83 software update, even replaced the mechatronic unit but the harsh jerky downshift returns. Dealer says it is not a problem but a "characteristic" of this car. Escalated to audi of america, and they confirm it is a characteristic of the vehicle and they say they cannot do anything about it. Hundreds of similar complaints, some at http://forums. Audiworld. Com/archive/index. Php/t-2847492. Html 2. Car burns oil at high rate. Had oil topped off at 12k, 15k, 19k, and still at 21k it is half. Dealer changed some gaskets saying it would fix the issue but it hasn't. |
Vehicle Mileage at Failure | 18000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | AUSTIN, TX |
VIN pattern | WA1CFAFP5BAXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 12/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | |
Transmission type | |
Vehicle speed | 30 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |