2011 Audi Q5 Engine Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Audi Q5 2011 engine. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Audi Q5 2011 engine and complaints other owners have filed.
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2011 Audi Q5 Engine Problems, Complaints and Defects

 Issue ID1629221
 Internal NHTSA #11290908
 ManufacurerVolkswagen Group of America, Inc.
 BrandAUDI
 ModelQ5
 Model Year2011
 File date05/12/19
 ComponentENGINE
Product type codeVEHICLE
 Description of the problemMy 2011 audi q5 would not start one morning when trying to start the car in my garage (dec 2019). I had it towed to the fletcher jones audi dealership in chicago il where i have been a loyal customer since moving here in 2014. They performed a diagnostic and identified that the timing chain tensioner had slipped, and may have caused "catastrophic" failure to my engine. They proceeded to ask for another $1,500 to diagnose the engine for the failure, and mentioned if if had failed it could be up to $10,000 to fix the problem. After a short bit of research, it turns out there is a warranty that there was a recall issued for this problem and an extended warranty. My dealership never told me this, and was just expecting me to pay out of pocket. Also, i had my car serviced there 4 different times since the recall had been announced. They never once informed me of this. I called to ask why they hadn't mentioned this warranty or this issue, and there was not a good answer. Fletcher jones also said they check my vin every time i bring it in to see if there is anything outstanding regarding recalls etc on the car, which means they could have alerted me to this multiple times when i brought the car in prior, but they did not. They could have prevented this issue. Fast forward to now, audi will only cover 25% of the issue, and fletcher jones is barely making an effort to help out on their end. I will be out nearly $5,000 to repair this problem, which is no fault of mine and a catastrophic failure of engineering on the part of audi. It isn't right that audi does not fully cover this expense. And moreover, the dealership should have a duty of care to disclose them items such that we can take the steps to prevent them. Fletcher jones did wrong by me by not disclosing this, and is likely defrauding and manipulating more clients every day they remain in operation.
 Vehicle Mileage at Failure97000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateCHICAGO, IL
VIN pattern WA1CFAFP7BAXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase01/12/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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