Issue ID | 1356767 |
Internal NHTSA # | 10955909 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | AUDI |
Model | Q5 |
Model Year | 2011 |
File date | 11/01/17 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | We were transferred from chicago to germany at the end of 2014 and as the audi recall for the airbag and fuel flange were now available we scheduled the vehicle for service on 11/12 jan 2017. The dealer had the recalls in the system and printed them out as a service order for repair. On 12th january the dealer called and said audi ag would not authorize the repairs. I called again today 13 feb 2017 and the dealers service representative daniel carr said they would not authorize and that the dealer has no way of ordering the parts without audi ag and that i should contact an american dealership in the us. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | PORTABLE SAFETY COMPLAINT FORM (PDF) |
City and State | FORCHHEIM, GERMANY, DC |
VIN pattern | WA1LFAFP8BAXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
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Date of purchase | 01/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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