| Issue ID | 946847 |
| Internal NHTSA # | 10480997 |
| Manufacurer | VOLKSWAGEN OF AMERICA, INC |
| Brand | AUDI |
| Model | A3 |
| Model Year | 2010 |
| File date | 03/10/12 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | This complaint relates to a tdi version of the audi a3. While driving my kids to school, the car stopped dead and would not restart. On inspection by an audi dealer it was determined that the high pressure fuel pump had failed. The pump failure caused metal particles from the pump itself to circulate in the fuel system doing catastrophic damage to the fuel system and power train. As of this date, the car has been in the shop for repair longer than two weeks with no estimated date of completion. We experienced a similar catastrophic fuel pump failure with our audi q7 tdi in june of 2012 which required a new engine, fuel system and other parts (see odi # 10480946). According to the dealer, the reason for the delay in repairing the a3 relates to the large number of cars with similar fuel system failures which has caused a scarcity of parts. We have been told by the dealer that this same problem is happening to tdi vehicles from both volkswagen and audi. I am no engineer, but widespread fuel system failures seem potentially dangerous to drivers and their passengers. This problem deserves an investigation. |
| Vehicle Mileage at Failure | 38753 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | TARZANA, CA |
| VIN pattern | WAUKJBFMXAAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |