| Issue ID | 729618 |
| Internal NHTSA # | 10275696 |
| Manufacurer | VOLKSWAGEN OF AMERICA, INC |
| Brand | AUDI |
| Model | A3 |
| Model Year | 2008 |
| File date | 01/06/08 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | Direct shift gearbox (dsg) transmission started jerking when starting from a stop. Second to first downshift would be severe with a loud "clunk" from the dsg. Went to dealer and vehicle was diagnosed with a faulty tcu(mechatronics module). Part is on backorder and will take over 1 month to get in. Was told that vehicle is okay to drive but with the uncertainty of reliable performance and potential damage to other transmission components i don't agree. Have researched and found many other audi and vw owners with this same problem and similar experience with significant delays in getting the replacement part. Apparently vag is focused more on producing new vehicles than making sure the vehicles already on the road are operating properly. This company has no concern for customer service once they have your money. |
| Vehicle Mileage at Failure | 16500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NAPERVILLE, IL |
| VIN pattern | WAUKD78P98AXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |