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2011 Volkswagen TIGUAN Vehicle Speed Control Problems, Complaints and Defects

Issue ID	905875
Internal NHTSA #	10447167
Manufacurer	VOLKSWAGEN OF AMERICA, INC
Brand	VOLKSWAGEN
Model	TIGUAN
Model Year	2011
File date	01/02/11
Component	VEHICLE SPEED CONTROL
Product type code	VEHICLE
Description of the problem	The cruise control speed setting, under certain conditions, will increase when the decrease speed button is pressed. More specifically, when reducing the cruise control speed using the toggle switch at the end of turn signal stem on the left of the steering column, the cruise speed will increase back to the original speed if there is any hesitation in resetting the speed. For example, if the speed is set at 55 and the toggle switch is pressed 5 times to slow the car and reset the speed to 50, if there is a hesitation of a second or two and then toggle again to set the speed at 49, the cruise will reset to 55 and the car will begin accelerating back to the original speed. This occurs even though the only button pressed is the reduce speed button. This occurs at any speed setting (this condition occurred 100% of the times tested at speeds ranging from 40 to 70 mph) and under any conditions (uphill, down hill, and flat driving) - set the speed lower, hesitate, and then reduce the speed further - causes the cruise to reset back to the original speed and the car to accelerate unexpectedly. Hope this is clear - email or call if this requires further explanation.
Vehicle Mileage at Failure	100
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	GIBSONIA, PA
VIN pattern	XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	09/10/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	60
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1B4HS28N4YF233670 WP1ZZZ95ZFLB93770 SALAE25496A401538 YV1FS90H6F2342823 WBAFV31030DZ18634 5UXCR6C06L9C11853 1GCEC14V1YZ300579 VWASNFF24C3148439 KNALE41GBMA033283 ZAM57XSA1J1287226 1HGCR2F32DA283566 VF3LCYHYPKS462764

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2011 Volkswagen TIGUAN Vehicle Speed Control Problems, Complaints and Defects, Recalls and Failures

2011 Volkswagen TIGUAN Vehicle Speed Control Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?