This is an online automotive information provider of a detailed information on complaints, defects and recalls for Volkswagen TIGUAN 2011 steering. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Volkswagen TIGUAN 2011 steering and complaints other owners have filed.

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2011 Volkswagen TIGUAN Steering Problems, Complaints and Defects

Issue ID	949832
Internal NHTSA #	10483563
Manufacurer	VOLKSWAGEN OF AMERICA, INC
Brand	VOLKSWAGEN
Model	TIGUAN
Model Year	2011
File date	27/09/12
Component	STEERING
Product type code	VEHICLE
Description of the problem	I was driving on the highway within the limited speed. The steering wheel was suddenly out of my control. The car moved left and right, but i couldn't control it. I hit the brake and eventually stopped by hit the guardrail after turning 180 degree on the highway. The steering wheel light was on but disappeared afterwards. This was a really scaring experience. I could be killed. After complaining the steering wheel problem to volkswagen, since the steering wheel light (orange) disappeared, the customer representative said it was me whom caused the accident. I was furious and insisted on the issue by suggesting to run a thorough check. I waited for more than two weeks before i got a report from vw technician. I was expecting a thorough diagnostic test on the car's steering system, but i only got a short page saying about the car was drivable and apparently nothing wrong, except a noise ( like bearing noise) when turning the steering wheel left or right. Vw didn't even do any computer tests or any detailed tests on the car. The noise produced by the steering wheel was once again confirmed that something wrong with steering. Finally, vw confirmed there was something wrong with the steering and needed to change the steering system; however, vw said i caused the problem. This is completely nonsense. First, vw said there was nothing wrong with the steering system; however, later because of the obvious noise, now it admitted there was something wrong and said to need to change the whole steering system. Since there was only a slight damage at the left bumper at the driver's side, and it didn't damage the steering system inside; thus, it must be the malfunction of steering that caused the accident. However, the way volkswagen dealt with my complaint was horrible. Vw tried to push all the responsibility on me and obviously didn't see the whole thing from my side.
Vehicle Mileage at Failure
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	PLANO, TX
VIN pattern	XXXXXX
Was vehicle invloved in a crash?	Y
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	09/10/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
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DoT tire identifier
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Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
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What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

2FTRX18L1YCA13173 JN1FCAN14U0100277 WEANA31080B007945 WVWZZZED9SE002056 19UUB2F46KA008801 JN1FCAN14U0100276 WP1AB2A27BLA53238 SUXZV4C52D0B00826 JN1FCAN14U0100275 VSSZZZ5FZH6566858 JN1FCAN14U0100274 JN1FCAN14U0100273

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2011 Volkswagen TIGUAN Steering Problems, Complaints and Defects, Recalls and Failures

2011 Volkswagen TIGUAN Steering Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?