Issue ID | 1404419 |
Internal NHTSA # | 11020597 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | TIGUAN |
Model Year | 2011 |
File date | 15/08/17 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | On august 15, 2017 i attempted to start my vehicle after sitting in my driveway for 24 hrs. The engine would not turn over. The vehicle was towed to my local dealership for diagnosis. The mechanic diagnosed catastrophic internal top-end damage due to a failed timing chain tensioner. Quoted $6,600. 00 to repair. Volkswagen has refused to pay for the repair. Vehicle has 64,000 miles and all factory recommended services have been completed at the dealership(s). Vw does not recommend any service or inspection be done to the timing chain tensioner or affiliated components at or even near the mileage that my vehicle has recorded. Due to the number of complaints registered, lawsuits filed and vw,s acknowledgement of this problem i believe this not to be an isolated event. There appears to be a systemic problem with the tensioner that vw is aware of yet refuses to properly address or provide remedy. |
Vehicle Mileage at Failure | 64000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | NORTH BEND, WA |
VIN pattern | WVGAV7AX2BWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 09/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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DoT tire identifier | |
Tire size | |
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Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
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Dealer's ZIP code |