Issue ID | 1170644 |
Internal NHTSA # | 10702212 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | TIGUAN |
Model Year | 2011 |
File date | 22/03/15 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Vehicle just under 45k and was told the clockspring shorted with no real reason as to why this would happen so early in the vehicle life. The impact of the failure from what i can visually tell is that i have no horn, the electronic console does not function and all buttons on the steering wheel do not work. The console also displays an airbag error, which the dealer cannot confirm if this impacts my actual airbag system. I'm told the part costs $290 plus $400 in labor costs. Given the potential safety impact of this device, i find it ridiculous that one it shorted, two the price in labor to replace and the dealership / vw corporate unwilling to address the concern, other than to say i am out of warranty. This was a real problem with other models in the vw line up, including a huge recall for chrysler. I really think someone should look into this issue and determine if there is a recall that should be done here. Very dangerous not knowing if the clockspring impacts the air bag system in my vehicle, let alone not having a functioning horn. |
Vehicle Mileage at Failure | 44952 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | HOUSTON, TX |
VIN pattern | WVGAV7AX8BWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 11/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |