Issue ID | 1614118 |
Internal NHTSA # | 11271595 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | TIGUAN |
Model Year | 2011 |
File date | 21/10/19 |
Component | ELECTRICAL SYSTEM:FUSES AND CIRCUIT BREAKERS |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2011 volkswagen tiguan. The contact received a recall notice for nhtsa campaign number: 13v569000(exterior lighting). The contact took the vehicle to leith volkswagen of cary (2300 autopark blvd, cary, nc 27511, (919) 297-1640) for the recall repair. While driving 55 mph, the exterior lighting failed and turned off without warning. After the lighting failure, several error messages appeared on the instrument panel. The contact took the vehicle back to the same dealer and was informed that the fuse box needed to be replaced, which was not covered in the initial recall. The contact was informed that he would have to pay out of pocket to have the vehicle repaired. The manufacturer was notified of the failure and was informed that they could not assist because the vehicle had previously been serviced per the recall. The vehicle has been repaired. The failure mileage was 83,000. *ln*jb |
Vehicle Mileage at Failure | 83000 |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | CARY, NC |
VIN pattern | WVGAV7AX7BWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 09/10/24 |
Was original owner? | Y |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | LEITH VOLKSWAGEN OF CARY |
Dealer's telephone number | 919-297-1640 |
Dealer's city | CARY |
Dealer's state code | NC |
Dealer's ZIP code | 27511 |