Issue ID | 1488903 |
Internal NHTSA # | 11119438 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | PASSAT |
Model Year | 2013 |
File date | 08/08/18 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Recall #94g8 on 8/26/2014 i had my vehicle in for servicing at the dealership from which i had purchased it. They informed me that in addition to the routine servicing they would be addressing a recall issue regarding the "low beam headlights". The invoice i received shows the work performed. Flash forward 4 years almost to the date, i wake in the morning to leave for work to see that neither of my low beam headlights are working. I called the dealership to get the issue resolved asap. While at the dealership later that day they looked the car over and come back with an estimate of $950 to fully replace both headlight assemblies based off the fact that there is power to the light sockets, but not to the bulbs. This seems to be an issue that would be very closely related to the issue the recall was issued for. Yet because they have performed the initial solution meet the recall resolution specifications, volkswagen is not required to do anything further. How is this possible? If a specified resolution to a safety recall issue fails, the manufacturer should be made to look further into a better resolution, at no charge to the consumer. It most certainly is nothing that i did that caused the issue. The problem wouldn't exist at all if the design by the manufacturer wasn't flawed. |
Vehicle Mileage at Failure | 119000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | LINDSTROM, MN |
VIN pattern | 1VWBM7A39DCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 17/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |