Issue ID | 1490558 |
Internal NHTSA # | 11120698 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | PASSAT |
Model Year | 2009 |
File date | 10/08/18 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | 3 different occasions my car would loose power and shut down on the highway. I had it towed and all three times they stated it was different things and that they had to take steps in replacing good parts to find the bad ones. Just to find out that it was the fuel pump control module that they thought it was the whole time. Now there is a recall on it. Which i have summitted the paper work and they conveniently cannot find. This past weekend my car wouldn't turn over at all when i tried to start it in a parking lot so i had it towed for the 4th time in 2. 5years. They are claiming that the engine motor is bad and it would cost $7500. 00 to replace. The technician cannot find any oil leaks nd claim there was only about a half of court of oil in the motor. I had the oil changed less than 2 months prior and both volkswagen and my mechanic said that there is no way it could of run for that long on half a court of oil and should hold 5. 6 quarts. Which leads to the motor eating so to speak the oil. ( a bad engine) although i spent over $20'000. 00 on this vehicle and have had all these issues volkswagen is telling me that they will not help at all with repairing the engine. That i will have to eat the $9000. 00 still owed on the vehicle. Words cannot describe how disappointed i am with the customer service by volkswagen. |
Vehicle Mileage at Failure | 105000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | NEW MARKET, MD |
VIN pattern | WVWJK73C69PXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 11/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |