Issue ID | 1312383 |
Internal NHTSA # | 10898652 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | PASSAT |
Model Year | 2009 |
File date | 24/08/16 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | My wife was driving the car to the airport and stopped at the cell phone waiting area. Tried to start again and car didn't start. Changed the battery with aaa and still didn't start. Towed it to dealer. They said the timing chain tensioner failed and it completely damaged the engine. Engine needs to be replaced which costs about $7k. I have checked about this problem in internet and many people are complaining about the same issue and vw knows about this issue for some time. As this can happen in middle of the traffic and can cause a fatal accident, we request you to investigate and make volkswagen recall and replace this part. Also, vw should take responsibility for the failed part and the repairs caused due to this part as it knows about this and ignored. I also see there is a lawsuit going on this issue. Check the link http://www. Carcomplaints. Com/news/2016/volkswagen-timing-chain-tensioner-lawsuit. Shtml vw really should be more responsible to avoid serious accidents |
Vehicle Mileage at Failure | 69000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SAN JOSE, CA |
VIN pattern | WVWHL73C99EXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 10/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |