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2007 Volkswagen PASSAT Air Bags Problems, Complaints and Defects

Issue ID	1091621
Internal NHTSA #	10616414
Manufacurer	Volkswagen Group of America, Inc.
Brand	VOLKSWAGEN
Model	PASSAT
Model Year	2007
File date	25/07/14
Component	AIR BAGS
Product type code	VEHICLE
Description of the problem	I would like to bring to your attention an issue that is happening with my 2007 volkswagen passat 2. 0t. The cars airbag fault indicator light is on indicating that the air bag will not deploy if in an accident. I had an independent car mechanic investigate the issue and he informed me that the air bag fault is indicative of a bad sensor. I have an appointment with keffer volkswagen in huntersville north carolina to accurately diagnose the issue on 8/1/2014. I called volkswagen (703-364-7000) on 7/25/2014 and spoke with a customer advocate to file a formal complaint and ask them if they would cover the cost of the repairs. Since it is a safety issue and the issue has close proximity to the harness recall from 3 years ago i expected them to cover it. (i had the harness rewired with the new harness as a part of that recall.) volkswagen told me that they would not cover the cost of the diagnosis or repairs due to the age of the vehicle. Case # [xxx]. I have concerns because i know this is a bigger issue and not just a problem with my car. I have provided some screen prints of other volkswagen owners complaining of the same problems. Several drivers have been in accidents where the airbags did not deploy. Drivers are concerned about the airbag not deploying during an accident and of the air bag deploying while driving. I also have the same concerns and i believe that this issue should be investigated as a design flaw / defect that could lead to a larger safety recall. If volkswagen is to fix the issue with the same parts will the issues continue to persist? This is deeply concerning, especially when an employee at huntersville north carolina informed me that parts and labor are only covered under warranty for one year after the repairs. Will i be paying for this same repair over and over again? Your urgent attention and response is expected. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Vehicle Mileage at Failure
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	CHARLOTTE, NC
VIN pattern	WVWEK73CX7PXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	14/05/25
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
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DoT tire identifier
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Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

4JGED7EB0KA140782 1F65F5KN7M0A01598 XLRAE75RC0E418814 JKAVFEE136B504559 WAUZZZ4M3HD014670 1N4BL4BV5LC220923 JHMCL76807C208708 WBA2J1C52JVD08973 2T2BZMCA9JC138858 ZAREAEGN0J7591706 KNCSJX76AK7319371 4JGFB5KB8RB270431

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2007 Volkswagen PASSAT Air Bags Problems, Complaints and Defects, Recalls and Failures

2007 Volkswagen PASSAT Air Bags Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?