2013 Volkswagen JETTA Visibility Wiper Problems, Complaints and Defects, Recalls and Failures

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2013 Volkswagen JETTA Visibility Wiper Problems, Complaints and Defects

 Issue ID971315
 Internal NHTSA #10504086
 ManufacurerVolkswagen of America, Inc.
 Model Year2013
 File date14/12/12
Product type codeVEHICLE
 Description of the problemA couple of weeks after buying this new vehicle i noticed that hundreds of foggy looking spots would appear in the rear windshield at certain times of the day. When these spots appear it is almost impossible to see out of this windshield or into it . This usually happens around dawn and around dusk though it has happened at other times of the day also. I have pursued having this problem resolved by contacting the dealer several times only to be told it is because of the window being polarized and that the window is up to manufacturer specifications. Pretty much they have told me, too bad that's the way it is. I have expressed to the dealer and to volkswagen of america that this is a safety issue due to the fact that you can not see out of or in through the windshield when these foggy spots are there. After months of trying to get them to at least acknowledge there is a problem they finally sent an executive down to look at the problem. Their last time i heard from them, they said they would tint the rear windshield so that i wouldn't see the problem. To me this does not make any sense. If you try to cover up the problem you do not solve the problem. I feel that they are trying to cover up a manufacturing problem and ignoring safety issues. I don't know who to talk to or where to go from here with this problem. It seems as though i am getting nowhere with them. I am reading about others with the same problems in vw forums on the internet and am sure there must be other complaints about this problem and am wondering if others have sent complaints into this department also. Any help would be appreciated.
 Vehicle Mileage at Failure255
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateANDERSON, SC
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase30/06/22
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders4
Drive train type
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.



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