Issue ID | 1362151 |
Internal NHTSA # | 10959855 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | JETTA |
Model Year | 2013 |
File date | 09/03/17 |
Component | SUSPENSION |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2013 volkswagen jetta. While driving approximately 45 mph, the contact made a right turn and heard a snap sound. The contact continued driving and heard a rattling noise emerging from the front driver side of the vehicle. The vehicle was driven to an independent mechanic who diagnosed that the front driver side coil spring failed and stated that the vehicle should not be driven because it could cause more damage. The contact also stated that a thumping noise started approximately a year and half ago. The dealer could not duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 62,300. |
Vehicle Mileage at Failure | 62300 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | CONNEAUT, OH |
VIN pattern | 3VWLL7AJXDMXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 19/04/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 45 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |