Issue ID | 1188597 |
Internal NHTSA # | 10723132 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | JETTA |
Model Year | 2013 |
File date | 02/06/15 |
Component | SUSPENSION |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2013 volkswagen jetta. The contact stated that the vehicle pulled to the left. The vehicle was taken to the dealer where it was determined that the subframe had been moved out of specification because the contact struck a pothole. The dealer stated that this needed to be repaired before the alignment could be performed. The manufacturer stated that the subframe was damaged by an outside influence and would not be covered. The vehicle would need a front end alignment every time it struck a pothole. The manufacturer stated that is how the subframe was designed. The contact felt this was a manufacturer defect. The vehicle had not been repaired. The failure mileage was unavailable. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | EAST ORANGE, NJ |
VIN pattern | 3VWDP7AJ6DMXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/04/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |