Issue ID | 1626726 |
Internal NHTSA # | 11289021 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | JETTA |
Model Year | 2013 |
File date | 06/12/19 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | My car stalled on me 4 times between may 2018- december 2019. When the car stalls, the steering wheel locks and it feels like the entire car ceases to have power. 3 out of 4 times the car was in motion. 1 out of 4 times another car was hit due to the stall. In another 1 out of 4 times, there was almost a life threatening accident as the car was in motion, the steering wheel locked and i ended up on the opposite side of the road of traffic. Transportation canada has been notified of the safety concerns (i am located in toronto, on, canada and all incidents occurred in toronto). Volkswagen cannot determine the cause and have not provided a solution or a normal course of action to this safety concern. I am pregnant now and even more concerned. My car was bought brand new from the dealership in 2013 and has only been serviced at volkswagen - it is in very good condition besides this reoccurring safety issue. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SCARBOROUGH, ONTARIO, CANADA,, NE |
VIN pattern | 3VWLX7AJ8DMXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 22/04/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |