Issue ID | 1290031 |
Internal NHTSA # | 10874008 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | JETTA |
Model Year | 2013 |
File date | 11/06/16 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Steerlock- i drove my car for a few minutes on 6/11/2016 to the store, then returned home. At the store the key had worked fine. When i returned home and put the car in park the key to my car would not turn off. I repeatedly tried to turn the car off, and the key refused to turn off. I called the local volkswagon dealership in marion, il to see if i could get some possible fixes, the service techs were gone for the day since it was a saturday. The salesman said he would contact a technician to see if they had any fixes for me. He called me back and told me to try holding the key forward then letting it snap back. I tried this a few times and it didn't work, so i told them i would drop the car off. Once i got to the dealership the technician had came in and he was able to get the key trick i was told about to work. I left the car with them and they were to let me know what the issue was on monday 6/13/2016. The service manager called me and said it was a issue with the steerlock. He also said they kept the part in stock because this type of thing happens. I told them to go ahead and fix it. I have now picked up my car and it turns on and off properly. |
Vehicle Mileage at Failure | 55900 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | NEW BURNSIDE, IL |
VIN pattern | 3VWDP7AJ0DMXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 24/04/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |