Issue ID | 946827 |
Internal NHTSA # | 10480982 |
Manufacurer | VOLKSWAGEN OF AMERICA, INC |
Brand | VOLKSWAGEN |
Model | JETTA |
Model Year | 2013 |
File date | 08/10/12 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | We just bought a new 2013 volkswagen jetta sports wagon with diesel tdi engine and dsg transmission. Driving the car home from the dealer the transmission failed at 110 miles on the odometer. It has been towed to the dealer and they tell me that the mechatronic unit has failed. The symptom of the failure was that the transmission seemed to shift into neutral with no notice and the car had severally reduced power available (less than 10 mph). Research on the internet shows that volkswagen has had problems with this before. It seems very serious to me to have something like this fail on a brand new vehicle. |
Vehicle Mileage at Failure | 110 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | WILLIS, TX |
VIN pattern | 3VWPL7AJ8DMXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 30/04/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | |
Transmission type | |
Vehicle speed | 45 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |