Issue ID | 1700872 |
Internal NHTSA # | 11367031 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | JETTA |
Model Year | 2013 |
File date | 21/10/20 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | 10/21/2020 - i was driving on the freeway in stop & go traffic when i went to go again the car just revved but did not go under power. The hybrid light came on & the gear indicator started to flash. I was able to pull to the side of the road safely & tried to put it in reverse & also tried to use the manual shifting option to see if that would work, again no movement. Had it towed to a local shop that works on volkswagens & audis. Upon unloading the vehicle off of the tow truck i noticed fresh fluid on the bed of the truck toward the drivers side front. I did not think anything of it because when i pulled off of the freeway i did not see any fluids leaking from the vehicle. 10/22/2020 - the shop pulled a code that indicated low pressure in the transmission. He mentioned a recall that came up of 34j6. I told them that after dropping the vehicle the night before that i lifted the hood and saw what looked like some sort of fluid spray near the drivers side front. I called vw care hotline and asked about 34j6 recall, my car is not part of that recall 10/26/2020 - the shop called to let me know that they did a visual inspection & they found the cover for the mechatronic unit lifted off and even pulled over 2 bolts that hold it onto the transmission. He said based on that he mentioned recall 34j6 & that a vw dealer should do the work. Had the car towed to hansel vw in santa rosa, ca. Met the car at the dealership to have them write a diagnosis work order, roughly up to $400 to diagnose what happened 10/28/2020 - hansel's service advisor called to let me know that the cover of the m. U. Had pulled away & that something internal happened. The advisor or the technicican called vw america to inquire about replacing the m. U. Only to be told it would require a full transmission replacement. Waiting on an estimate from them on a new transmission. |
Vehicle Mileage at Failure | 146000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | PETALUMA, CA |
VIN pattern | 3VW637AJ1DMXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/04/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 25 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
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Dealer's city | |
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Dealer's ZIP code |