Issue ID | 1700254 |
Internal NHTSA # | 11366583 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | JETTA |
Model Year | 2013 |
File date | 10/07/20 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | I started my car with no issue but when it was put into reverse it began making a horrible clunking/grinding noise then shut off and could not start after. To be clear: the car was in motion before making the noise and shutting down, but had not gone far before dying. I did not make it out of the parking lot. It hadn't had any issues at all before this and has always had it's maintenance taken care of on time. We took it to a vw dealership to have it checked and it turned out that the entire transmission needed to be replaced. We had it replaced and it seemed to be running okay, but as soon as we took it home it wouldn't start up again. We once again took it to a dealership and found that the mechatronic unit was also bad. We had taken it in to have it checked since we heard there was a recall on the mechatronic units in some vw vehicles but we're told that it didn't apply to our vin number. I believe that they did not include a number of different cars in the recall that should have been included. I am definitely not the first person to have this happen after being told that the recall didn't apply to their call. |
Vehicle Mileage at Failure | 150000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | LEHI, UT |
VIN pattern | 3VW637AJXDMXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 19/04/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 5 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |