Issue ID | 1676524 |
Internal NHTSA # | 11340729 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | JETTA |
Model Year | 2013 |
File date | 01/12/18 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2013 volkswagen jetta. The contact received notification of nhtsa campaign number: 19v866000 (power train) however, the part to do the recall repair was unavailable. The contact stated while driving 25 mph, the vehicle decelerated independently. There was no warning light illuminated. The contact restarted the vehicle and drove to her residence. The contact stated that while driving to serramonte volkswagen located at 711 serramonte blvd, colma, ca 94014, (888)345-5205, the failure recurred and the vehicle was towed to the dealer instead. The contact was informed that the transmission needed to be replaced. The dealer also confirmed that the part was not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 52,000. Vin tool confirms parts not available. |
Vehicle Mileage at Failure | 52000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | SAN FERNANDO, CA |
VIN pattern | 3VW637AJ4DMXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/04/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 25 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |