Issue ID | 1661733 |
Internal NHTSA # | 11325040 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | JETTA |
Model Year | 2013 |
File date | 10/01/20 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | I have a 2013 jetta hybrid that is having the loss of drive and shifting issues as outlined in the recall yet my vin# is not one that is on the list. There have been several times while driving on the interstate as well as locally that the car will just suddenly lose power and i cannot get it back up to speed to pull over. The codes that are coming up because the check engine light is on are: stuck in reverse, stuck in 5th gear luckily i haven't had any accidents. I have taken the car to be diagnosed by a volkswagen dealership as well as an independent auto shop that specializes in volkswagens both with the same result that is needs a transmission. I don't understand why it is not being recalled when it is doing all the same things that is stated in the recall and not to mention the safety implications. This is very frustrating when i cannot safely rely on my car not knowing when it will happen and if i will be as lucky as to not get into an accident. I really wish volkswagen would do something about this, but the only thing i keep hearing is i'm sorry your vin# is not on the recall. |
Vehicle Mileage at Failure | 195000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | AVON, IN |
VIN pattern | 3VW637AJ9DMXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 22/04/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |