Issue ID | 1659737 |
Internal NHTSA # | 11323567 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | JETTA |
Model Year | 2013 |
File date | 18/12/19 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2013 volkswagen jetta. The contact stated that while the vehicle was in park or neutral, the engine fluctuated between electric to gas and gas to electric. The check engine warning light illuminated. The vehicle was taken to the volkswagen billings (4040 king ave w, billings, mt 59108, (888) 479-2165) where an unknown software update was performed however, the failure recurred. The vehicle was then taken to an independent mechanic to be diagnosed. The contact was informed that the mechatronic transmission control unit was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 79,000. |
Vehicle Mileage at Failure | 79000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | BILLINGS, MT |
VIN pattern | 3VW637AJ9DMXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/04/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |