Issue ID | 1626676 |
Internal NHTSA # | 11288987 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | JETTA |
Model Year | 2013 |
File date | 11/12/19 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | While my fiance was on way to work at around 6 a. M. She stopped at light when she went to go it bucked a little then started going when all of a sudden the car would not move in the middle of traffic. Luckily some people where around to help her push it out of traffic she got hold of me went to her started car but would not move called tow truck had it towed to vw dealer where she had purchased it and has always had her service done. While waiting for service to call i did some investigation on computer and what do you think i found yep so many complaints with same problem. So when the call came from them was told few things wrong the electric motor was dead but he said the good news it is covered by the hybrid warranty then i said ok whats the bad news was told transmission needed to be replaced, i said to the gentleman that vw new about this and they just wait and pray the warranty runs out. I refuse to pay $7700 to fix it purchased car in 2015 with almost 14000 miles in all that time she when this happened she had a total of 59000 miles. Vw new they had problem did recall for a few but from what i read that does not fix the corrosion that has already happened shame on them and the dealers that sold them. These dealers need to complain to vw on behalf of there customers who came them in good faith and a fist full of money. |
Vehicle Mileage at Failure | 59000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | JACKSONVILLE, FL |
VIN pattern | 3VW637AJ1DMXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 23/04/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 30 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |