Issue ID | 1023460 |
Internal NHTSA # | 10552651 |
Manufacurer | Volkswagen of America, Inc. |
Brand | VOLKSWAGEN |
Model | JETTA |
Model Year | 2013 |
File date | 09/10/13 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | The jetta was being test driven by qtm from voa with passenger rick nelson, service manager of bob baker volkswagen vw when getting on the 5 freeway on the las floras on ramp when the car shifted between 3rd and 4th gear the engine missed. The qtm comments on the miss and states that he doesn't think it triggered a full misfire, but then inquired to rick nelson about the tsb that lisa has regarding misfire, tsb 01-13-14. Qtm also experienced and acknowledged loss of power and throttle response at approximately 60 mph while he was driving north on the 5 freeway. The qtm and rick nelson agree to open a vta and the qtm states that he will take it over and put his notes in it. These are the issues that i continue to experience with the car and why i brought the car in for service. The odd thing is that the service invoice generated and given to me stated that there were no issues found during the test drive. The statements on the service invoice are fraudulent and in direct conflict with the statements made by the qtm and service manager during the test drive. I continue to experience the car missing while in sport mode and loss of throttle response while in drive.. The status of the vta and its contents are under investigation. As far as the reputation of the qtm from voa and the dealership and its service department at bob baker vw, i think their fraudulent statements on my service invoice speak for themselves. . |
Vehicle Mileage at Failure | 2998 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | CARLSBAD, CA |
VIN pattern | 3VW2K7AJ6DMXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 28/04/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 60 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | BOB BAKER VOLKSWAGEN |
Dealer's telephone number | 760-438-2200 |
Dealer's city | CARLSBAD |
Dealer's state code | CA |
Dealer's ZIP code | 92008 |