Issue ID | 1555417 |
Internal NHTSA # | 11195794 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | JETTA |
Model Year | 2013 |
File date | 16/11/17 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | On december 8, 2016 we purchased a 2013 vw jetta hybrid with extended warranty. Within 3 months it was losing power, jumpy and not driving correctly. This was for my 16 year old son. It would lose complete power on the street. Not ideal for a brand new driver. Towed it to dealer, told needed new transmission. Four weeks later we finally got car back. Still noticed a jumpy feeling when driving but assumed dealer fixed correctly. In november 2017 same thing happened, loss of power, jumpy, not safe at all. Towed in to dealer again and they said vehicle needed repairs of 12k and not covered by warranty. I could not pay that nor could i not understand why it wasn't covered??? Dealer said car was undriveable and they gave us 500. 00. I still owe 11k on the loan. Please help, i am just sick about the way i was treated and the debt i incurred for no reason. I really feel like this was a lemon. |
Vehicle Mileage at Failure | 90000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MCKINNEY, TX |
VIN pattern | 3VW637AJ7DMXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/04/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |