Issue ID | 1401267 |
Internal NHTSA # | 11016072 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | JETTA |
Model Year | 2013 |
File date | 14/08/17 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Key gets stuck in ignition and i cannot turn off the engine." when car is parked anywhere key usually won't turn to start car, eventually does, but sometimes the key will not turn to shut the car off, so it stays running till the key decides it wants to come out or run out of gas after saving for years, bought this car for our daughter, afraid to drive anywhere. May get stuck somewhere where key will not turn to start car. If a car does not turn off or start, this is a safety concern. I have only had the car less than 2 weeks and notice it is getting harder and harder to turn the key on or off. Many complaints regarding the same issue, which appears to be the ignition switch lock. Volkswagen should recall these cars for faulty ignition switches. Thank you - [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
Vehicle Mileage at Failure | 62700 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | PLYMOUTH, MA |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 22/04/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |