Issue ID | 1105232 |
Internal NHTSA # | 10629618 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | JETTA |
Model Year | 2013 |
File date | 30/08/14 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | August 30, 2014 this 2013 vw jetta 2. 5se has had an intermittent problem with turning the car off and removing the key from the ignition since about 10,000 miles. Today it went from an infrequent problem that was hard to duplicate to a full-blown problem. It will no longer work at all and is now non-functional. It is not the steering wheel locking mechanism that causes this. Prior to today, the key would randomly not turn to shut off the car or turn to start. A slight push in and jiggle of the key would solve the issue. I only have a house key and a small vw key fob, nothing heavy hanging on it that would have caused any damage or wear to the cylinder. Today, the car would not shut off at all. Twisting, pulling, pushing, and any jiggling would not turn the ignition into the off position for engine shut off and key removal. Fortunately, my vehicle is a manual shift and i was able to shut the engine off by dumping the clutch. The electrical system was still on due to the key being in the on-position. I had to remove the battery cable from the terminal to shut the electrical system off and not drain the battery. Multiple tries by various people will not resolve the issue. The dealerships are all closed now, until after labor day, and we cannot get the car serviced until after that. I will be making an appointment for a warranty repair but being ignition cylinder issue, i felt it should be reported. |
Vehicle Mileage at Failure | 19200 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | SAINT CLAIR SHORES, MI |
VIN pattern | 3VWBX7AJ3DMXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 23/04/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 5 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |