Issue ID | 483319 |
Internal NHTSA # | 10072758 |
Manufacurer | Volkswagen of America, Inc. |
Brand | VOLKSWAGEN |
Model | JETTA |
Model Year | 2002 |
File date | 18/03/04 |
Component | VEHICLE SPEED CONTROL:ACCELERATOR PEDAL |
Product type code | VEHICLE |
Description of the problem | My 2002 vw jetta, vin# [xxx] has approximately 22,334 miles on it and has been at pacific vw since march 18, 2004. The concern with the vehicle, which the dealer/factory reps have been unable to remedy is with a complete loss of acceleration. *ak when depressing the accelerator pedal, the vehicle will slightly accelerate to about 15-20 mph and then the vehicle will not propel forward at any faster rate, even with the pedal all the way to the floor. Acceleration is resumed when the pedal is brought up to the top again and depressed yet again to get any normal type of acceleration. Please note that this is not poor acceleration but rather an inability for the vehicle to accelerate. This condition has been attempted to be remedied by my dealership by repairing/replacing the ecm, tcm, fuel pump, wiring harness and a radiator hose - the hose was damaged while attempting to repair the vehicle and is unrelated to the vehicles true concerns. All other items were unsuccsessful. The safety concern is that when merging or turning onto traffic and attempting to accelerate, there is a huge potential for an accident if the vehicle will not accelerate, even with the pedal all the way to the floor. I fear that a rear end accident may ensue if this condition is not fixed by vw. I have yet to hear from a factory representative despite multiple phone calls and an email notification to vw. Kind regards, [xxx]. *ak updated 07/30/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6) |
Vehicle Mileage at Failure | 22334 |
Number of Occurences | 3 |
Source of the issue | NHTSA WEB SITE |
City and State | REDONDO BEACH, CA |
VIN pattern | 3VWSE69M42MXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 19/08/02 |
Was original owner? | Y |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | AUTO |
Vehicle speed | 15 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | PACIFIC VOLKSWAGEN |
Dealer's telephone number | 310-531-9485 |
Dealer's city | HAWTHORNE |
Dealer's state code | CA |
Dealer's ZIP code | 90250 |