Issue ID | 618477 |
Internal NHTSA # | 10181918 |
Manufacurer | TOYOTA MOTOR CORPORATION |
Brand | TOYOTA |
Model | TUNDRA |
Model Year | 2002 |
File date | 15/09/06 |
Component | WHEELS:LUGS/NUTS/BOLTS |
Product type code | VEHICLE |
Description of the problem | Tundra 2002 v6 vibrated badly at 45 mph. When checking, found 3 broken studs in the front wheels, 2 from the driver side and 1 from the passenger side. With some on-line research, a tsb for this particular model and year has issued back in 2003. Yet, owners of this tundra model had never been made aware of it. While making a call to toyota corporation, a customer service representative stated that there is an upgrade brake system-calipers, brake pads, and other parts related to the front brake-available for free of charge for tundras that have had brake problems. When taking this problem to a local toyota dealer, no one seemed to take any action. 3 months later, they still didn't fix my car. Brake history-several complaints about the brakes and rotors being worn out and warped fast have been brought up the local dealer. Every time a complaint was made, the answer was that brake is not covered by the 3-year/36k warranty. When the studs broke off, dealer told me that they didn't document any of my complaints due to the facts that i never asked them to repair my brake. Wow, it sounds like they have to rip me off before they document my complaints. If others got their brake system upgraded for free of charge, then why not me? *nm |
Vehicle Mileage at Failure | 31000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | MERCED, CA |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 28/10/01 |
Was original owner? | Y |
Anti-lock brakes | N |
Cruise control | Y |
Number of cylinders | 6 |
Drive train type | RWD |
Transmission type | AUTO |
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Was defective tire repaired? | |
Date of manufacture | |
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