Issue ID | 677705 |
Internal NHTSA # | 10229853 |
Manufacurer | TOYOTA MOTOR CORPORATION |
Brand | TOYOTA |
Model | TUNDRA |
Model Year | 2002 |
File date | 03/02/06 |
Component | SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT |
Product type code | VEHICLE |
Description of the problem | The check engine light of our new toyota tundra truck turned on. I brought it back to the dealer for inspection/repair/replacement. Its representative wrote in its evaluation that my son had abused its use and did not repair/replace the part. One evening, while my son and his girlfriend were on their way to a class field trip, the left lower ball joint of the truck broke off while traveling within the speed limit on a public road causing the left front tire to come off. Traffic stopped behind and allowed my son to maneuver it safely on three tires to the side of the road where the truck flipped on its left side. My son and his girlfriend were very fortunate to survive this horrible accident with moderate injuries. Some witnesses stopped to help them out of the truck. The paramedics and the sheriff came to the scene and had our truck towed to their impound facility. We towed our truck from the impound garage to a storage facility. My son filed a complaint with the bureau of auto repair and one of their technicians came to thoroughly inspect the truck for about a week and informed us of an impending recall on the lower ball joint. That same week, we got a recall notice in the mail from toyota corporation regarding the defective lower ball joint. About a month and a half later, we towed our truck and met with their representative at one of their orange county dealerships to inspect the defective part and the extent of damage to our truck. We received a call from their claims department regarding our case, i called the person back and left a message with him. I placed another call to him. Up to now no action has been taken by toyota corporation regarding our case. Updated 09/30/08. *jb |
Vehicle Mileage at Failure | 78000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | RANCHO SANTA MARGARITA, CA |
VIN pattern | 5TBRT38122SXXXXXX |
Was vehicle invloved in a crash? | Y |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | Y |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 2 |
No. of fatalities | 0 |
Date of purchase | 29/04/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 45 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | TOYOTA MOTOR SALES |
Dealer's telephone number | 310-468-5638 |
Dealer's city | TORRANCE |
Dealer's state code | CA |
Dealer's ZIP code | 90509-2991 |