Issue ID | 1117917 |
Internal NHTSA # | 10641400 |
Manufacurer | Toyota Motor Corporation |
Brand | TOYOTA |
Model | TUNDRA |
Model Year | 2002 |
File date | 25/09/14 |
Component | STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELD |
Product type code | VEHICLE |
Description of the problem | I recently took my 2002 toyota tundra to the ralph hayes toyota dealership in anderson, sc for a repair on the power steering system. While i was there, i was notified that my truck was on recall due to corrosion of the frame. I was told that due to the recall i will be given a rental car, at no cost to me, while my truck was to have the frame inspected and repaired. I agreed to the inspection and was given a rental for the time my truck was at the shop. I received a call on 9/25/14 from the toyota dealership and was presented with 3 options. My first option was to have the new frame installed at no cost however, if any extra parts attached to the frame need to be replaced i was to go ahead and replace them. I was then presented with the price of around $9,500 that i was going to have to pay if i chose this option. My second option was to have the new frame installed at no cost and attempt to install my current parts onto the new frame. The toyota representative expressed with the current condition of those parts i will need to have them replaced with the cost still at $9,500. My third option was to decline the recall and drive the truck as is with the truck deemed unsafe to drive by the toyota dealership. The time frame i was given to make a decision was short of nothing. I had to make a decision by the end of the phone call that meant spending $9,500 or drive with an unsafe vehicle that at any given moment could cause a serious or fatal accident. I was forced into declining the recall because i do not have $9,500 in my bank account. Also, after i concluded my business with the dealership, i proceeded to ask them what the trade in value on my truck was to see if buying another vehicle was an option. Their response was $500 due to the recalled frame thus trading in and purchasing a new vehicle is not a viable option. Would you mind reviewing my case? |
Vehicle Mileage at Failure | 140784 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | STARR, SC |
VIN pattern | 5TBBT44132SXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/04/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 8 |
Drive train type | 4WD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |