Issue ID | 704812 |
Internal NHTSA # | 10252109 |
Manufacurer | TOYOTA MOTOR CORPORATION |
Brand | TOYOTA |
Model | TUNDRA |
Model Year | 2002 |
File date | 31/07/08 |
Component | SERVICE BRAKES, HYDRAULIC |
Product type code | VEHICLE |
Description of the problem | My 2002 toyota tundra limited extended cab 4x4, v-8, has a pulsating brake pedal since i took delivery of it on 2/1/02. Every year when the truck was taken to the dealership for the pa. State safety inspection & emission inspection, i complained of this problem and on several of my dealer invoices this complaint is noted. At one point i took a tsb,(technical service bulletin) into the service manager and showed him that toyota had a problem with the front brake pads,calipers, and rotors on the tundra trucks,(2000 thru 2005). The original front brake pads,calipers and rotors were too small for this size truck causing the brakes to heat up and warp the rotors. Toyota was trying to correct the problem by offering an updated front brake kit, which consisted of larger pads and calipers. I was told by the service manager that my truck already had this updated brake kit installed. This was absolute lie on his part because after reviewing the tsb and looking at the pictures of the old style pads and calipers verses the updated pads and calipers, it was obvious that my tundra had the old style and tsb was dated 9/12/02 and my truck was taken delivery of on 2/01/02. On 7/7/08, i took my tundra to the dealer for inspection and was told by the service manager that my truck needed brake pads and new rotors because of the pulsation caused by rotors. He told me that toyota had a problem with these brakes because they were to small for this size truck. My total bill for the pad,rotor,and inspections came to $498. 84. When i told the dealership about the brake tsb on my truck they said it did not qualify for the tsb and there was nothing they could do.. Have documented proof that indeed my truck did qualify for the tsb. I called toyota customer assistance and all i got from them was a lot negative attitude and they told me it was a dealer problem. Basically, they told me to"go scratch". This brake problem is going to lead to heated brakes that will not stop the truck. |
Vehicle Mileage at Failure | 29034 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | CLARKS SUMMIT, PA |
VIN pattern | 5TBBT48112SXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 23/04/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 8 |
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