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2002 Toyota TUNDRA Service Brakes, Hydraulic Foundation Componen Problems, Complaints and Defects

Issue ID	457490
Internal NHTSA #	10053298
Manufacurer	TOYOTA MOTOR CORPORATION
Brand	TOYOTA
Model	TUNDRA
Model Year	2002
File date	09/01/04
Component	SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONEN
Product type code	VEHICLE
Description of the problem	Manufacturer refuses to service faulty brake system while under warranty - 2002 toyota tundra 2/03-i took my 2002 toyota tundra to a dealership in scottsdale, az (right toyota) with concern over brake pulsation. The mileage on my vehicle was 32,000 miles. The dealer informed me that my truck was due for a 30,000 mile service interval and checking brakes was normal procedure. I received an invoice noting my front brakes were 90% worn & rear brakes were 40% worn. The dealership offered to replace the front pads for $400. I declined and had my brakes serviced elsewhere 1/13/04-i took my truck to a second dealership in phoenix, az (camelback toyota) for the 60,000 mile service interval. The dealer performed the service and in the process of checking the brakes noted the entire brake system should have been replaced due to two technical service bulletins (#br004-02; #br003-02) the condition of the rotors and drums were warped, with excessive wear. The dealer wanted to replace the brake system. They said that the required service should have been performed under warranty with the tsbs. The mileage limit on those tsbs was 3 years or 36,000 miles. Since i was over the mileage requirement, yet had originally brought my truck in for this exact problem prior to 36,000 miles toyota offered to cover the parts if i paid the $1,100. 00 in labor. I refused because this problem was alerted to toyota prior to 36,000 and was mis diagnosed as worn pads i called toyotas corporate services number at 800-331-4331 with all the details of this case. They have refused assistance. Toyotas internal reference number for this is 200401090758. I have documentation (the 30kmile service invoice) that notes i had brake issues prior to the expiration of the tsb warranty covering the brakes. It has been provided to camelback toyota, and the factory is aware of the issue, yet they still refuse to honor their own policy for replacing a brake system that is unsafe. *cb
Vehicle Mileage at Failure	32000
Number of Occurences	2
Source of the issue	NHTSA WEB SITE
City and State	FOUNTAIN HILLS, AZ
VIN pattern	5TBBT44182SXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	16/08/02
Was original owner?	Y
Anti-lock brakes	Y
Cruise control	Y
Number of cylinders	8
Drive train type	4WD
Transmission type	AUTO
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name	RIGHT TOYOTA
Dealer's telephone number	480-778-2200
Dealer's city	SCOTTSDALE
Dealer's state code	AZ
Dealer's ZIP code	85260

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WDDHF9EB0FB149446 KNAF141BENA923583 W1N2477472J164822 WDB8147001N250737 JTFHX02P0B0057298 3N1AB8DV5MY234183 MHFZX69G7F7076678 WBA7A82000G243996 WBACV620709P18605 W1KZF8EB8PB188818 1NXBR30E68Z977428 SALVV2BG3CH668869

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2002 Toyota TUNDRA Service Brakes, Hydraulic Foundation Componen Problems, Complaints and Defects, Recalls and Failures

2002 Toyota TUNDRA Service Brakes, Hydraulic Foundation Componen Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?